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Audio-enabled in app
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Real-world case studies
We all negotiate every day. And even though negotiations are an integral part of our lives, techniques for managing these situations are not instinctive; they must be learned. Experienced negotiators make a conscious decision about what type of negotiation strategy to use based on a number of factors such as the importance of the relationship and the importance of what is at stake. Understanding key concepts such as the "best alternative to no agreement", reservation price, and the "zone of possible agreement" can help you conduct a successful negotiation. And since power is a fundamental dynamic in negotiations, it is important for negotiators to have a basic understanding of ways they can exert and also gain power in a discussion. This course should be an essential part of any basic business and management training.
This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours. Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments. Project Management Institute, PMI, the Registered Education Provider logo, Project Management Professional, PMP, Project Management Body of Knowledge, PMBOK, PMI Agile Certified Practitioner, PMI-ACP, PMI Risk Management Professional, PMI-RMP, the PMI Talent Triangle, and the PMI Talent Triangle logo are marks of the Project Management Institute, Inc. Information in this course has been taken from A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) — Sixth Edition, Project Management Institute Inc., 2017. The following list outlines the PDUs you will earn for completing this course, based on the certification you have. PMP®/PgMP® Technical: 0.5 Leadership: 2.5 Strategic/Business: 0 TOTAL: 3 PMI-RMP® Technical: 0 Leadership: 2.5 Strategic/Business: 0 TOTAL: 2.5 PMI-SP® Technical: 0 Leadership: 2.5 Strategic/Business: 0 TOTAL: 2.5 PMI-ACP® Technical: 0 Leadership: 2.5 Strategic/Business: 0 TOTAL: 2.5 PfMP® Technical: 0 Leadership: 2.5 Strategic/Business: 0 TOTAL: 2.5 PMI-PBA® Technical: 0 Leadership: 2.5 Strategic/Business: 0 TOTAL: 2.5